We know that buying used industrial and commercial laundry equipment comes with many questions. To make things easier, we’ve compiled a list of the most common queries about our products, services, and policies. Whether you’re wondering about machine quality, delivery, payment options, or after-sales support, you’ll find the answers here. If you can’t find what you’re looking for, feel free to contact us—we’re always happy to help!
General Questions
What types of laundry equipment do you sell?
We sell a wide range of new and used industrial and commercial laundry equipment, including washing machines, dryers, irons, and finishing machines.
Do you only sell used laundry equipment?
We specialise in high-quality used laundry equipment that has been thoroughly tested for performance and reliability. We also sell selected new equipment.
Who are your typical customers?
We supply businesses such as laundries, hotels, care homes, hospitals, dry cleaners, and commercial laundry services.
Do you offer warranties on used equipment?
Yes, we offer warranties on selected machines. Warranty details vary depending on the equipment, so please check the product description or contact us for more information.
How do I know the equipment is in good condition?
All our machines are carefully inspected and tested by professionals to ensure they are in excellent working order before being sold.
Ordering & Payment
How can I place an order?
You can place an order by browsing our inventory online and contacting us directly, or by giving us a call for assistance.
What payment methods do you accept?
We accept bank transfers, credit/debit cards, and other secure payment options. Please contact us for specific details.
Can I finance my purchase?
We are currently working with a partner to offer financing options through a third-party provider. Please contact us to discuss potential future financing possibilities.
Do you offer discounts for bulk purchases?
Yes! We offer discounts for bulk orders. Contact us for a quote on larger purchases.
Delivery & Installation
Do you offer delivery?
Yes, we offer fast and reliable delivery options across the country. Delivery fees may vary depending on the location and size of the equipment.
How long does delivery take?
Delivery times vary based on location and stock availability, but we aim to dispatch orders as quickly as possible.
Do you provide installation services?
Yes, we can arrange professional installation services for your equipment upon request. Additional charges may apply.
Product Support & Maintenance
Do you offer after-sales support?
Absolutely! We provide guidance and support to ensure you get the best performance from your machine.
Can I get replacement parts for my equipment?
Yes, we can help source replacement parts for many brands and models. Let us know what you need, and we’ll do our best to assist you.
How do I maintain my laundry equipment?
Regular cleaning, servicing, and proper usage will help extend the lifespan of your machines. We can provide maintenance tips and advice.
Returns & Other Questions
Can I return or exchange a machine if it doesn’t work for my needs?
We accept returns or exchanges in certain cases. Please review our return policy or contact us for more details.
What should I do if my equipment arrives damaged?
If your equipment arrives damaged, please contact us immediately so we can resolve the issue.
Do you buy used laundry equipment?
Yes, we may buy used commercial laundry equipment in good condition. Contact us with details about the machines you’re selling.
Can you help me choose the right equipment for my business?
Of course! We are happy to provide expert advice to help you find the best equipment for your needs.
How can I contact you for more information?
You can reach us via phone, email, or by filling out the contact form on our website. We’re here to help!